Hyatt Place Orlando/Lake Buena Vista

The room was spacious and relatively clean, the hotel is located near a lot of stores, restaurants and of course 12-15 minutes from Disney by Uber which is really convenient! The staff was friendly despite having a lot of guests to take care of. The breakfast was great, it was a regular hotel breakfast. :) Ps: the hotel room photos don’t do it justice cause they’re screenshots from a video I took but the room was beautiful and spacious!

I love the closest of the property to all of the attractions. Very cleanly facilities. Anelle was super friendly, very attentive, very knowledgeable and amazing customer service skills. She is the reason why I read the property at 10 out of 10 and I think she needs a shout out for all the great work she does to uphold the Hyatt standard that I’m used to.

Easy to find Parking, check in and that they have a Starbucks coffee inside the hotel the pool was amazing I wish it could have been heated since my stay the temperature was a little chili.

It was beautiful and clean. We booked a family room with 2 queen beds, a pull-out sofa, and bunk beds. When we arrived they gave us the keys to our room but didn’t advise us that they only had a king available. When we came back downstairs they apologized and said they didn’t have the queens available at all and were booked for the night. They were willing to refund us completely or accommodate us as much as possible for our stay. We had 3 adults and 3 children so having the extra bed was important for us. They also did not have any roll-away beds either. We looked around for another hotel but they were all only 2 queens and a pull-out sofa so we decided to make this room work. We put 2 adults in the king, one adult in the bottom bunk, 2 kids in the top bunk and 1 kid on the pull-out. (The girls insisted on sharing the top bunk). Again, we made it work but it wasn’t super comfortable. The guy that helped us at the front desk was very kind and gave us free parking and contacted his manager and got us $40 off for both nights we stayed. I was happy with this. One of the adults in our party decided to leave the next day and drive back home due to not having a decent bed so that was a little upsetting but it all worked out. Overall, the staff was very kind, the hotel was very clean, the beds were comfortable, the water got very hot (but the pressure could have been better), the pool was very nice and they had a great breakfast option. Other than them not having the room I originally booked I honestly had no complaints and would stay here again.

The Place is lovely, It's an apartment hotel, the flat it self is rather big and equipped well. There's a small private beach and the pool is very nice